Once you have electric service at the same location for at least 12 months, you will be eligible to sign up for level payment. The program helps avoid electric bill fluctuations by taking an average of the previous 12 month’s usage and calculating a level payment.
Each year on January 1st, May 1st and September 1st the level pay amount is evaluated based on the most recent 12 month’s usage and the current balance. If necessary, the level payment is adjusted accordingly and any change in the level pay amount will be noted on your monthly bill.
For more information, please contact our customer service department at 573-642-3326, email CECService@callawayelectric.com.